The following policies ensure fairness, safety and the smooth operation of our clinic.

Appointments & Cancellations

All appointment times are reserved exclusively for you.

• Cancellations or rescheduling within 24 hours of your appointment will incur a 50% cancellation fee.

• Failure to attend your appointment without notice will result in a 100% charge of the treatment cost.

• Outstanding fees must be paid before future bookings can be made.

We understand emergencies can arise. Requests for consideration are reviewed at management discretion.

Deposits

Certain treatments may require a deposit at the time of booking.

Deposits are non-refundable but may be transferred to a new appointment time if rescheduled with more than 24 hours’ notice.

Late Arrivals

Please arrive on time for your appointment.

Clients arriving late may have their treatment time reduced to avoid impacting the next client’s booking. In some cases, the appointment may need to be rescheduled and cancellation fees may apply.

Treatment Packages

Treatment packages are:

• Non-refundable

• Non-transferable

• Valid for the specified treatment only

Late cancellations or no-shows may result in the forfeiture of a session from your package.

Split payment packages must be paid in full before future bookings can proceed.

Health & Medical Disclosure

Clients must disclose all relevant medical history, medications and skin conditions prior to treatment.

Sculpted Studio & Co is not responsible for adverse reactions where relevant information has not been provided.

Results Disclaimer

Individual results vary depending on skin type, lifestyle, compliance with aftercare and individual response.

No treatment outcome can be guaranteed.

Children & Guests

To maintain a calm and safe environment, we kindly ask that children and additional guests do not attend appointments unless receiving a treatment.

Refund Policy

Due to hygiene and safety regulations:

• Opened skincare products cannot be returned.

• Services are non-refundable once performed.

If you experience any concerns following a treatment, please contact us within 48 hours so we can assess and assist appropriately.